Last Updated: January 2025
This page describes how the 11 bdt platform collects, uses, and protects your personal information. Please read this policy carefully before using the platform.
When you register on the 11 bdt platform, your name, email address, mobile number, and date of birth are collected. Financial information required for payment processing, such as your mobile banking number, may also be collected. When you use the platform, your device type, browser information, IP address, and usage patterns are automatically recorded. This information is used to ensure platform security and improve your experience. We never collect unnecessary information without your consent.
Collected information is primarily used for managing your account, processing payments, and providing customer service. Data is analyzed to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we can deliver better services and experiences. Information is retained where necessary to comply with applicable laws in Bangladesh. We never sell your information to advertisers or unauthorized third parties.
11 bdt does not sell or rent your personal information to any third party. However, limited information may be shared with trusted partners for payment processing, identity verification, or technical services, all of whom operate under strict confidentiality agreements. Information may be shared with relevant authorities if required by legal obligation or court order. Any such sharing is kept to the minimum necessary information. All our partners comply with international data protection standards.
We use industry-standard SSL encryption and secure servers to keep your information safe. Sensitive data such as passwords is stored in encrypted form and cannot be viewed directly by any staff member. Our systems undergo regular security audits and any vulnerabilities are addressed promptly. Automated monitoring systems remain active to detect unauthorized access. However, complete security on the internet cannot be guaranteed, so keeping your password confidential is your own responsibility.
Under applicable laws in Bangladesh, you have the right to view, correct, and request deletion of your own information. You can contact our support team at any time to request a copy of your data. Even after account closure, some information may be retained for a specified period due to legal obligations. If you wish to opt out of marketing communications, you can do so at any time. Our support team is always ready to handle any complaints or questions regarding your information.
We reserve the right to update this privacy policy at any time, and a notice will be posted on the platform when changes are made. We use cookies to enhance your browsing experience and keep login sessions active. You can manage cookies through your browser settings, though some features may become limited as a result. Third-party analytics tools may be used to monitor overall usage patterns, but these do not reveal personal identities. For more details, please see our FAQ Browse categories or Terms & Conditions Please read the page.
11 bdt always places the highest importance on your privacy. Millions of users in Bangladesh trust us because we are transparent, secure, and responsible. If you have any questions, our support team is always here for you.